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Data Deletion Instructions

Last updated: 17 October 2026

This page explains how to delete data related to JAMP Web Solutions apps and plugins, including data received through Facebook Login / Meta, Google and TikTok.

What we hold

When you connect your Meta, Google or TikTok account through one of our plugins, the access token is stored encrypted on your own website, not on our servers. Our servers do not keep a copy of the tokens or of your advertising data. What we may hold is limited to your licence and support records (see our Privacy Policy).

How to delete your data

1. Disconnect in the plugin (immediate)

In your WordPress admin, open the plugin settings → Connections → Disconnect next to Meta, Google or TikTok. This deletes the token and the connected account details from your website.

2. Remove the app from your account

  • Facebook / Meta: Settings & privacy → Settings → Business integrations (or Apps and websites) → select JAMP Connect → Remove.
  • Google: myaccount.google.com/permissions → select JAMP Connect → Remove access.
  • TikTok: TikTok for Business → Settings → Authorised apps → remove JAMP Connect.

3. Ask us to delete everything else

Send an email to info@jamp.gr with the subject “Data deletion request”, from the email address you used to buy or connect. Tell us the website(s) concerned. We will delete your licence-related records, support history and any other personal data we hold, except what we must keep by law (for example invoices), within 30 days, and we will confirm by email with a reference code.

In case of discrepancy between language versions, the Spanish version prevails.